Orders are packed and shipped within 1–2 business days.Delivery Time: Standard shipping takes 7–11 business days depending on your location.Tracking: Every order includes a tracking number so you can follow your Cozy Comfort Buddy on its way to you.Guarantee: If your order arrives late, damaged, or not as expected, you’re covered by our 30-day money-back guarantee.

30-Day Guarantee: If you’re not completely in love with your Cozy Comfort Buddy, you can return it within 30 days of delivery.

Easy Refunds: Once we receive your return, we’ll process a full refund back to your original payment method.

Condition: Items must be in their original condition (unused and clean) to qualify for a refund.

Hassle-Free Process: Simply contact our support team, and we’ll guide you through the return steps.