Cancellation Policy

At CuddyBud, we work hard to process and ship your orders as quickly as possible. Because of this, we allow cancellations—but only within a short time window.

Order Cancellation Window

  • You may cancel your order within 12 hours of placing it.
  • After 12 hours, your order may already be in processing or shipped, and we may not be able to cancel it.

If your order has already been shipped, please refer to our Return & Refund Policy for next steps.

How to Request a Cancellation

To request a cancellation, please contact us immediately:

We will do our best to cancel the order before it is processed.

Custom or Personalized Items

Custom or personalized items cannot be canceled after an order is placed, as production begins right away.

Refunds for Approved Cancellations

If your cancellation request is approved:

  • A full refund will be issued to your original payment method.
  • Refunds may take 3–7 business days to appear depending on your bank or payment provider.

Order Modifications

If you need to change your shipping address, item, or quantity, please contact us within 12 hours of placing the order.
After this window, modifications may not be possible.